Instantly Useful. Easy to Customize. Always On-Target.

Dragon Pack Operations comes pre-configured with the dashboards every distribution executive and front-line leader expects — and it’s fully customizable.

Each module reflects real CSD transaction flow and business process logic. Whether you’re focused on margin performance, order fulfillment, inventory turns, or backlog aging, Dragon Pack Operations helps:

• Executives validate performance and spot trends

• Branch managers coach teams and course-correct in real time

• Operational staff work from actionable lists, not static exports

80% of what every CSD customer needs is already included. The remaining 20%? Easily customizable. Every customer requirement to date has been delivered accurately inside Dragon Pack.

It’s fully customizable because CSD customers already own everything they need to make it theirs. If you have CSD and Birst, you already own the platform, the data, and the tools. No extra licenses. No additional cloud infrastructure. Just configuration and creativity.

Many customers use the Birst licensing they already own to build their own reports. Dragon Pack accelerates this process by delivering a structured data model, working examples, and foundational logic they can extend, adapt, or clone. Instead of building from scratch, users start with dashboards they recognize, then customize as needed.

Out-of-the-box, users recognize their data — familiar part numbers, ship-tos, customer names, branches, and product lines. Configuration and validation ensure accuracy and trust.

All operational subjects — orders, inventory, transfers, sales, and service — are integrated into a single, unified data model. This allows reporting across shared business dimensions like warehouse, customer, or product group. That means:

• You can see all activity for a single warehouse in one summarized row

• Reports tie together multiple sources in one coherent view

• KPIs connect directly to the details that drive them

The data model fully supports drill-through reporting, allowing users to move from high-level KPIs down to the underlying transactions with a click.

And uniquely, users can drill all the way back to CSD itself — jumping from a report into the ERP to take action or correct data. This level of integration is unmatched by major competitors and ensures reporting drives not just insights, but improvements.

Birst Native. Business Ready. IT Approved.

Because Dragon Pack is deployed in your Birst tenant, there are no data extracts, no sync delays, and no surprises. It respects your CloudSuite security model, your organizational structures, and your data ownership.

And when it comes to customization, Dragon Pack has been tailored to match even the most specific customer reporting needs. From executive dashboards to branch-level margin enforcement — if it lives in CSD, we can report on it in Birst.

Built to:

• Start working immediately, no customization required

• Support your current and future reporting needs

• Stay current with updates and enhancements from Agile Dragon Group

• Enable internal teams to take control of reporting without reinventing the wheel

• Provide a flexible foundation for customer-driven reporting within Birst

Start Before Go-Live. Or Fix It After.

Dragon Pack Operations works just as well during implementation as it does after. For companies in-flight to CloudSuite, we can install and validate your reporting during cutover prep, ensuring:

• Transaction flow behaves as expected

• Reports match business processes

• Users see familiar content from day one

If you’ve built it on-prem, we can match it in the cloud.

Dragon Pack®: Operations empowers your business with: